BSE 3540 Team and Group Dynamics
This course examines the theoretical underpinning of team development and the interplay of group interactions inherent in organizational settings. Students will participate in simulated activities to become familiarized with conflict resolution strategies, and model the processes of initiating, cultivating, and maintaining team efficiency and effectiveness. Special attention will be given to developing soft skills namely, emotional intelligence, building rapport and trust, persuasion, and perception management. Using an action learning model, portions of classroom time will function as a laboratory, where students will work in teams to address real organizational or societal problems that will culminate in a signature team project and presentation at the end of the term.
Offered
Fall, Spring