Non-Academic Grievance for Students

The purpose of the Student Non-Academic Grievance Procedure is to provide a process for students to seek resolution of disputes and grievances that does not fall within the scope of one of the other grievance processes.

At North Park University, there are a number of grievance procedures through which students can raise and seek redress for what they believe to be unfair, improper or discriminatory decisions, actions, or treatment. North Park takes all grievances seriously and follows the appropriate policy.

If the matter involves an academic decision, the Student Academic Grievance Procedure applies.
If the matter involves a housing or roommate concern, the Student Housing Grievance Procedure applies.
If the matter involves discrimination, harassment, bias and/or sexual assault, and takes precedence over other grievance procedures that may also apply (e.g., a roommate is accused of harassment).

The complete policy can be found on North Park Universities website. https://www.northpark.edu/about-north-park-university/title-ix/
If the matter involves a parking violation, the Parking Violations Appeals process applies.
If the matter involves a violation of the policies and community standards in the Student Handbook, then the Student Conduct process applies.

If none of these specific procedures applies, the non-academic grievance process may be utilized to formally identify the issue or dispute and seek its resolution.

Student Complaint Procedure can be found online at: https://www.northpark.edu/about-north-park-university/student-complaint-procedure/